Contact Us
Got a burning question, found a sneaky bug, or just want to say hi? We're all ears.
General Support
Have a question about your account, need help understanding a puzzle, or want to share a feature request? Drop us a line. We try our best to respond to all emails within 24-48 hours.
[email protected]Squash a Bug
Found a puzzle with two valid solutions? Did your streak not update correctly? Let us know the details (what device you're on, what browser, etc.) so we can get it fixed right away!
Report an IssueBefore you email, check these out!
I accidentally cleared my browser and lost my streak! Can you fix it?
Unfortunately, if you were playing as a Guest, your data lived exclusively in your browser. Once it's cleared, it's gone forever—even we can't get it back. To prevent this, we highly recommend creating a free account. It takes 10 seconds and permanently backs up your data to the cloud.
Are you ever going to release a mobile app on the App Store / Google Play?
You actually don't need the App Store! Patches Game is a Progressive Web App (PWA). If you open the site in Safari or Chrome on your phone, tap the 'Share' or menu button, and select 'Add to Home Screen', it will install just like a native app. It'll get its own icon, run in full screen, and perform beautifully.
I drew all my rectangles, but the game says it's wrong. Why?
Double-check your shapes! A common mistake is drawing a 1×4 box over a clue that has a 'Tall' or 'Square' constraint. Every rectangle must exactly match the number AND the specific shape icon of its clue. Make sure you don't have any overlapping lines either!